It was a short working week with a trip to Lisbon in the middle of it but I managed to process some very interesting material.
McKinsey - An on-demand revolution in customer experience operations?
Deloitte - The worker-employer relationship disrupted: if we are not a family, what are we?
McKinsey - Sporting Goods 2021: The next normal for an industry in flux
Medium - What is “Seeing The Matrix” for a Product Leader?
The Atlantic - Slackers of the World, Unite!
Antler - How to build a unicorn in Brazil?
Sifted - Tech Investors should start backing worked-owned co-operatives
NFX - Bitcoin Killed the King & Now Network Effects Will Determine Its Future
I love this one from Reforge.
See you all next week with more, I promise.